Cancellation and Refund Policy

To request a cancellation of a class and refund, please email pottery@paintedpot.com. Do not call to request a refund.

Refunds must be requested more than 7 days prior to class start date for a full refund minus a $25 processing fee. If you cancel your class within 7 days of class start date, a refund of 50% will be available for credit only.

When cancelling your class within 7 days of class start, you will have 6 months to redeem your credit in the form of a virtual credit to be given when requested to register. No refunds are available once class begins, and transfers to another class or semester are not available. The policy is not flexible and there are no exceptions.